Hi, today one of the sites I set up for a friend stopped letting him use Mailchimp in Connect Plus. It has been completely updated. I’ve even deleted and added back all plugins and addons for Connect Plus. I even regenerated a new API key for MailChimp and I keep running into some of the same issues.
Here is a video to better showcase the issue I’m having.
P.S. I deactivated that API as I know this will be public.
The domain is https://cardboardrocketships.com
Hi @philahudson,
I tested the ConvertPlus Connect feature after installing the MailChimp add-on and it worked with no problem for me.
It just retrieved the list that I have created before on my MailChimp account:
I used version 3.5.5 of ConvertPlus, so if you do not have that version please kindly Update the plugin by going to Plugins > ConvertPlus and click the update button.
I suggest that you test the feature with another MailChimp account so that you can make sure that it works correctly.
Thank you.
Confirming that I was able to connect another Mailchimp account and have it pull in the list. I then reattempted the API for my main list and that pushed through as well.
I did clear the server side caching I had prior to testing the new API Key’s. I’m wondering if that was causing the issue in the first place, but I’m pretty sure I’d cleared my cache before I attempted this.
I still have an issue where I am unable to delete a campaign. I also can’t find where to edit a campaign and reconnect those campaigns to the lists in Mailchimp. Once I disconnected it took those campaigns off of my Mailchimp and isn’t updating those lists any longer.
Any tips on how to 1. Delete campaigns without it throwing an error and 2. Reconnect Mailchimp to the campaigns I already have?
Hi @philahudson,
That looks like a plugin conflict, please do testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Let us know how it goes,
Cheers!
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