At the moment I’m having a bit of bother with conflicting backgrounds. I’m using X Pro theme and whether I set the page background (of the simple coming soon page I created) or the site background to what I want it to be, a huge section still seems to be coloured in white. I’ve turned off all attributes pertaining to colours within the pages and backgrounds and still nothing works. I’ve tried clearing caches and still nothing either. I’ve even looked at the inspector and when I removed the background attribute (that was actually set to transparent) it still stays the same. Can anyone help?
Hey Kevin.
I tried to check the site that you have linked but it seems to be inaccessible.
For the meantime, please check the Page Template set to the page and try setting it to a Blank - No Container : Header, Footer.
Hope this helps.
Definitely nothing wrong with the website, it’s up and running. Switching to that template did not work either. I have it set to Blank | No Container | No Header, No Footer which is exactly the way it should be. It seemed to be working the other day and now it isn’t.
Have attached my login credentials to a secure note above.
Hi Kevin,
Unfortunately, it’s still inaccessible. Or perhaps it’s a new site and its DNS is stilll not propagated? Please let us know once it’s accessible.
Thanks!
I don’t understand this. I am able to access the site anywhere I go. It’s been up for over a week now so not awaiting it propagating.
I’ve also spoken to my hosting company, who mentioned there was a server problem earlier today but that the issue has now been resolved. Can you let me know if it still is not working so that I can report back to my host if that is the case.
Thanks
Hi Kevin,
It’s still down by me. Please check it here https://www.uptrends.com/tools/uptime and test it on all checkpoints. It’s not accessible to some countries which probably related to security blocking access or just allowing access to your designated countries.
Thanks!
Have attached the image i am getting from uptrends… however I’ve spoken to my hosting provider over the weekend and he has reassured me on several occasions that everything on their end is fine. They say everything is pinging as it should and that he can access the site just fine (as can I).
Any advice would obviously be a help as I’m totally lost now.
Hello Kevin,
I was able to view your site and logged in.
To resolve your issue, please add the following CSS code in the X > Theme Options > Global CSS (http://prntscr.com/evui3r)
body .site,
body .x-site {
background-color: transparent;
}
We would loved to know if this has work for you. Thank you.
All that does is now turn the background a random colour that I’ve never set as any background colours throughout the site.
I have a background image set in the theme options, which doesn’t work. And I’ve also tried using the same image as a background in the specific page settings and this still does not work.
Hello Kevin,
Since your have installed Under Construction plugin, it defaults the background color to green because of this hard coded css:
body {
background-color: #34495e !important;
}
Add a custom css in X > Theme Options > Custom CSS to resolve this:
body {
background-color: transparent!important;
}
Please let us know if this works out for you.
Now it just turns the background white. Still no image showing here.
Managed to get it working by changing the above code from:
body {
background-color: transparent!important;
}
to:
body {
background-image: url(“https://trainsafegroup.com/wp-content/uploads/2019/03/bg-w.png”);
}
Is there a solution to make this page specific? I’d really only like this background to be visible in the coming soon page as opposed to the whole site.
Hi Kevin,
Still not accessible from my end and Ruenel and I are just on the same country, perhaps it’s random and varying.
But please change it to something like this
body:not([class]) {
background: url("https://trainsafegroup.com/wp-content/uploads/2019/03/bg-w.png") !important;
}
Hope this helps.
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