An issue has been identified when using the “Products Visibility by User Roles” plugin developed by Addify in combination with the theme. The plugin is designed to restrict product visibility based on user roles, but the visibility rules are not being fully enforced when the theme is active.
Issue Details
Products that should be shown or hidden for specific user roles are still visible, searchable, or incorrectly hidden on:
- Search Results Pages
- Single Product Pages
The plugin developer has suggested that the issue may be caused by a conflict with the theme.
Actions Taken
- The issue was tested using the default Storefront theme, where the plugin functionality works as intended.
- Upon switching back to the current theme, the issue reappeared.
- It appears the theme may override or conflict with WooCommerce hook used by the plugin:
woocommerce_product_is_visible
Support Requested
- Confirmation is needed on whether the theme modifies or overrides WooCommerce hooks related to product visibility.
- Guidance on identifying specific files or functions within the theme that could affect product visibility.
- Recommendations for resolving this conflict while maintaining compatibility with the plugin.
- If the theme uses an alternate hook for product visibility, clarification on what it is would help relay this information to the plugin developers for further adjustments.
Additional Information
- WooCommerce Version: 9.5.2
- Theme Name and Version: X / PRO Theme 6.5.15
- Plugin: “Products Visibility by User Roles” (Version 1.5.1 by Addify)
