Confirmation popup not showing up

[johnyct9760]

Hi there,

I’m working on a form on the following page:

Contact a Private Dog Trainer | Lansing, MI

The form is working but there is not confirmation window showing up once the user submits the from.

Thanks for the help, secure not with log-ins to follow.

All my best,

John

[prakash_s]

Hello @johnyct9760,

Thanks for writing to us.

It seems that you have added custom CSS code just because the Contact-form-7 output is not working when the mail is sent. Please have a look at the given screenshot below.

You need to remove this code from the Theme Option —>CSS to get rid of this issue.

.wpcf7-response-output {
display: none;
}

You must purge all the cache and clear your browser cache then check it or check it in the private mode of the browser.

The purpose of providing custom CSS is to show you how to add CSS code to your site. Writing custom CSS is outside the scope of our theme support. If you need more customization, you need to learn CSS and learn how to use the browser’s element inspector or you subscribe to One where customization questions are answered.

Hope it helps.
Thanks