Hi, I have a problem with the Cornerstone interface that doesnt load in one of our sites.
I’ve tried:
· deactivate all the extensions
· change the php version. (8.0 now)
· upgrade php parameters
None of these actions are working for now.
Thank you for your support
Hi @Juanjo,
Thanks for reaching out.
There might be some different reasons behind your issue, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.
1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN
8.Increasing PHP Memory Limit
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of this helps, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
Ok it has been solved updating to 6.2.7
Thank you very much for your support
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.
