Comments Element not working

[thomvandycke]

I’ve migrated a blog from blogger to Wordpress and am using a layout template for individual posts. My problem is that the comments aren’t populating. They all came over as I can see them on the Wordpress dashboard, but in individual posts, they are missing.

I’ve searched for Wordpress settings and have exhausted all my options. How do I get the comments to appear via the comments element?

[ruenel]

Hello @thomvandycke,

Thanks for writing in! Have you added the Comments element in your custom layout? Make sure that the comments were not turned OFF in the settings. To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​
To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

[thomvandycke]

Thank you @ruenel - I’ve supplied the info you requested. And yes, I’ve set up the site to the best of my knowledge. Thanks for your help

[ruenel]

Hello @thomvandycke,

Most of your posts do not have comments attached to them. Only a few posts have comments. The single layout work as expected displaying the layout.

Check out the post URL in the secure note. The comments are displayed on it. This could mean that there could be an issue during the migration which disregards the comments.

Regards.