Columns layout

Support
#1

Hi,

I have problems with columns in my layout.

Please check this screenshot

I tried to use you template (Counters: 2 Columns) and looks like this:

Cornerstone 2.0.6
X 5.1.1

#2

Hi There,

Thank you for writing in, I’ve seen this issue before. Please follow the solution I’ve provided on this thread: https://theme.co/apex/forum/t/website-broken-cornerstone-not-loading/9390/4

Cheers!

#3

Hi,

thanks for your help, I paused cloudfare in the domain but the issue remain.

#4

Hi there,

Pausing it may not fix the issue, I saw few cases like that. Would you mind providing the following information in a secure note?

  • Site’s URL
  • Admin login
  • CloudFlare login

Thanks!

#5

Here the details:

I’m testing it in the "test"page

#6

Hello There,

Thanks for providing the credentials. I have logged in to your CloudFlare account and make sure that it is set with the best and recommend CloudFlare settings as posted in this link: https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/

And then I went ahead and logged in to your site to do more further investigation. I created a test page and I no longer experience the issue. Please check out my screenshots:


Please check your site again.

#7

This is on my side

and the online page looks same:

http://www.agdesignpesaro.com/store/?page_id=854&preview=true

#8

Hello There,

This seems to be only a browser cache issue. Please clear your browser cache or use private browsing mode (or Chrome’s incognito) and test your site again. You should be able to see the same as my screenshot after your clear your browser cache.

Please let us know how it goes.

#9

Yes, you’re right, I tested con chrome and browser and both had issue but in google incognito it’s ok.

Thanks for your help.

What was wrong in my cloudfare settings?

Thanks

#10

Hello There,

It’s good to know that clearing the browser cache resolve’s your issue. In CloudFlare settings, I made sure that you have the recommended settings. I added the correct page rules and double check that the JS and CSS is not minified in the Speed tab section. Please review this tip for more information: https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/

If you need anything else we can help you with, don’t hesitate to open another thread.