Hi,
I am trying to format color in Cornerstone and I can see that the popup is triggered, but it won’t open fully.
I have made sure that all of my popup blockers are disabled for my site.
Hi,
I am trying to format color in Cornerstone and I can see that the popup is triggered, but it won’t open fully.
I have made sure that all of my popup blockers are disabled for my site.
Hello @FIREWALKPRODUCTIONS,
Thanks for asking.
Please follow the steps below and give us the results:
If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.
Thank you.
Thank you for your help!
I tried troubleshooting advice #1, #2, #4, #5 and #6. None of those worked.
I was ready to try on another computer but decided to switch from Chrome to Firefox and that fixed the problem.
I didn’t try this before writing because I didn’t think it would work. All of my browsers are always kept up to date so that they function optimally.
Thanks!
Leslie
Are you on Mac? I see similar issues and most happens on Mac, but I can’t reproduce this issue no matter how many tests. So I assume it’s specific to user’s device, could you try it on a different device?
Thanks!
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