Code showing on Frontend

[plus0]

Everything updated (WP 5.6 / Theme 8.0.8 / Cornerstone 5.0.8) my client is experiencing issues with code showing on two Sites. One code appears to be schema.org, the other from a booking tool (Cliniko).

I cleared the caches, and investigated, but can’t seem to find the reason for this…

Thank you for any pointers to fix this issue.

Summary

The sites are:
https://theplanetree.co.uk/ (in the footer)
https://osteopathylondon.co.uk/booking/ (on the booking page, above FAQ)

When logged in, the code does not show.

[alexander]

Hi @plus0

Thanks for reaching out.

@plus0

When logged in, the code does not show.

Most of the time this means the site was cached at some point during an update. Logged in users see the real site, but logged out users see a cached version that was generated at a moment when not everything was working correctly. Try clearing the cache on both sites.

[plus0]

Thank you for your response, @alexander

I already tried clearing the cache before, and did it again now. Maybe I am doing something wrong? Will Provide you with the credentials to check.

[christian]

Hey @plus0,

I have replicated the issue on my site. The issue happens if once you log out.

You’re currently using a Classic Text element. Though the issue should not happen using that on HTML mode, it’s best that you use an element that only accepts HTML like the Raw Content element.

I tested your HTML code in my site and the Raw Content element does not produce the issue so please change the Classic Text element to a Raw Content element.

Hope that helps.

[alexander]

Hi @plus0,

We’ve corrected this for the next release. Keep an eye out for it on automatic updates over the next few days.