Cloud Design - 404 Not Found

Hi Themeco,

I’ve recently updated to the latest pro version [4.1.5] and can not load the ‘cloud designer’.
I’ve attempted the solution provided in the below link appending my .htaccess but to no avail:
Design Cloud Access - Support - Themeco Forum

I have removed the theme and re-installed and the issue persists. Could you advise?

Thanks in advance,
Ryan

Issue resolved :slight_smile:

Followed your ‘troubleshooting’ guide and found my ‘permalinks’ were set to a custom definition. Followed the guide, Settings -> Permalinks -> Select ‘Post’ & Save, reinstalled the theme and now ‘Design Cloud’ can be successfully loaded.

Regards,
Ryan

Hey Ryan,

We are just glad that you have figured it out a way to correct the said issue.
Thanks for letting us know!

Best Regards.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.