Hello,
I am trying to edit a text box in cornestone (v 2.1.7) and X (v 5.2.5), using the Child Theme.
When I try to edit a text box using the ‘click to edit’ option, it opens a box where I can enter my new text both in html and rich text.
I insert my text here but the text does not save.
I have already tried to save the changes, waited a few minutes but nothing happens.
How can I fix this?
Thanks
Hi There,
You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
In case the issue persists, would you mind providing us with login credentials so we can take a closer look? Please provide following information:
Set it as Secure Note
All the best!
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