I have a white gap below my classic sider at https://genesismuskoka.com/.
It corrects itself sporadically… sometimes after finishing one full rotations through the images and sometimes just after the first image moves.
Any ideas how to fix this?
I have a white gap below my classic sider at https://genesismuskoka.com/.
It corrects itself sporadically… sometimes after finishing one full rotations through the images and sometimes just after the first image moves.
Any ideas how to fix this?
Hi Spencer,
Thanks for reaching out.
I have checked your website and found that you are using the X version 9.0.8 and the Cornerstone is also version i.e. 6.0.8. I would suggest you update the X by following the below steps.
After you update the X and the Cornerstone,please check once by clearing all type cache including the Style Cache from Cornerstone > Settings > System > Clear Style Cache and check in the incognito/private mode of the browser.
If that does not helps, there might be some different reasons behind your issue. I would like to suggest troubleshooting the following common issue to help us to recognize the reason.
1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.CSS/JS Customization
5.Disabling Cache
6.Disabling CDN
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
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