Classic counters not working in X theme

Support
#1

As a previous member put it (in a now closed thread) there are literally thousands of sites out there right now still boasting “0 happy happy customers”, “0 years in business”, “0 websites designed”, etc. One of my personal clients (a nonprofit) had “$0 pledged to the community” LOL.

Why did one of the most popular commercial Wordpress themes in existence not test this in the last theme update? Why isn’t it being treated urgently?

Are you aware the last update was over 6 months ago? That’s a lot of time to leave your users hanging.

This is straight up embarrassing and makes me seriously apprehensive to put more clients into your ecosystem. Come on guys.

#2

Hello @armintz,

Thanks for writing in! We apologize for the inconvenience. There is a known issues with the Classic Counters having a conflict between the latest WordPress core and the theme. Our developers are already aware of this issue. They are already investigating this. In the meantime, you may edit your page and replace all your Classic Counters with the new Counter element. You can check out this documentation for the new Counter element here:

Best Regards.

#3

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