Classic Counter not working for me 2022

Support
#1

Hi there,
The classic counter is not working anymore.

I would appreciate all the help/

#2

Hi Nicholas,

Thanks for reaching out.
This is an ongoing issue and has been fixed in the upcoming release. I would request you stay tuned for succeeding theme updates.

Thanks

#3

i see. is there a date scheduled for this update?

#4

Hi Nicholas,

Unfortunately, there is no ETA for the update. Please stay tuned for succeeding theme updates.

Thanks

#5

What do you recommend as a short term adjustment. It doesn’t look good on my site for these numbers to be at 0.

#6

Hi Nicholas,

Unfortunately, we don’t have any alternative solution for that. I would request you stay tuned for the upcoming update.

Thanks

#7

The counter that I posted about still isn’t working from over 26 days ago. I was told the fix was in the new update but it’s literally been over 26 days since then. Can this please get fixed asap or a fix in the meantime? This is really frustrating for our clients.

#8

Hi @MikeMobley2002,

We are really sorry we can’t do anything about this right now. I will inform our development team on this again and let you know if any news on the upcoming release.

Thanks

#9

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.