Classic Accordion starts open

Support
#1

On my front page, the classic accordion is always open. I have cleared the cache, tried multiple browsers and deactivated every plugin, but the problem persists.

#2

Hello @chris39553,

Thanks for asking. :slight_smile:

Can you please share website URL for us to take a closer look?

Thanks.

#3
#4

Hi There,

Thank you for the URL, you updated the Cornerstone to the latest version (3.0.4), but not the X theme. Please update your X to the latest version as well (6.0.4).

Updating Your Themes and Plugins

Remember to clear all caches (plugin, server-side, CDN, and browser’s cache) after updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Cheers!

#5

Hi, i am experiencing the same problem, cleared cache… the accordion stills shows open and when using tabs I am unable to click on them.

#6

Hi @pawinna,

Thanks for writing in! I’ve already replied to the similar thread you’ve opened. I did some testing and everything seems to be working fine so I suspect this is still a cache issue although you’ve mentioned you’ve already cleared the cache. I see you’re using a cache plugin, make sure to flush all cache.

Let’s continue with your own thread.

Thanks!

#7

Hi, the issue has been resolved; however, things in the editor look different than in the actual webpage. So it is hard to know what i am actually doing and how it will look. This issue is also recent.

#8

Hi @pawinna

Please provide us the site URL and login credentials on a secure note on your own thread (not here), so we can take a closer look on your site.

Thanks,

#9

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