Clarification on global headers and footers

Support
#1

Please, I need clarification.

Let’s say I made a footer global and I chose another footer for a specific page.

I just discovered that the footer I assigned to a specific page does not display instead the global footer does.

Is this suppose to be so?

Thanks.

#2

Hello Barry,

Thanks for writing in!

  • Please be advised that as soon as you assigned your custom header/footer as global, it will be displayed in all pages.

  • If you have created another custom header/footer and have assigned it to a specific page/post or a number of pages/posts, that will be the header/footer of that page/post replacing the global header/footer.

  • If in any case, the custom header/footer is not displaying in one of your pages, please see to it that you page is not using any of these page templates: Blank - No Container | No Header, No Footer, Blank - Container | No Header, No Footer. For more details about the different page templates in the theme, please check this out:

  • https://theme.co/apex/forum/t/features-page-templates/50/1

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Regards.

#3

This is not the case here.

I assigned a global footer and then a particular footer to one page but the global footer covered all the pages including the page I assigned a different footer to.

#4

Hi Barry,

I can confirm the issue. I tried the column footers and assign on a newly created draft page to check. There is an error on the console:

js
js1322×473 52 KB

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If this is not a plugin, please check for any customization. Try to remove it and then check again.

Let us know how this goes.

#5

I disabled all the plugins and it’s working fine now. I’d have to fish out the plugin that is causing this issue.

Thanks.

#6

Hey Barry,

It’s good to know that it is working fine now.
If you need anything else we can help you with, don’t hesitate to open another thread.

Cheers.

#7

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