Church demo pictures not showing on front page

Support
#1

Using latest WP. X at 6.1.3 and cornerstone at 3.2.5
Have not done anything and background images and pictures just stopped showing up on the front page?

Two are background images.
Have four pictures using Classic Promo that are not showing up.

Any ideas?
Thanks,
Pat

#2

Hello Pat,

Thanks for writing in! Could you please update to the latest versions first?
Our latest versions are:
- X theme 6.2.5
- Cornerstone 3.2.5

This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).

_After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.-

Please let us know how it goes.

#3

Updated to X 6.2.5 and cornerstone is at 3.2.5. Still have the same problem as the original post. Site is at lovingkindness.org

There should be an image behind the Welcome to First…

At the very bottom of the page there should be images in each of boxes below Get Connected

Thanks for your help,
Pat

#4

Hi Pat,

Please reset those images (remove and re-add), your site is still requesting those images from your temporary domain which is not existent anymore.



Thanks,

#5

Will do. Thanks for figuring this out. Greatly appreciated!

I have another problem now. When I click on go to Cornerstone from a page the rounded square icon appears and the circle inside twirls but the page never open. An ideas on this one?

Thanks so much for your help,
Pat

#6

Hi Pat,

More likely that also had something to do with your temporary domain/staging is taken down now. Do you have any caching features on your site (plugins, server-side, CDN)? If so, please purge all those caching features and deactivate it for a while.

Is this site built on your temporary domain and then migrated to the live domain? It seems that migration process did not go well.

You can provide us login credentials in a secure note so we can take a closer look.

Thanks,

#7

saved\send secure login credentials - Thanks

#8

Please advise how I can go about clearing these? Hosting with GoDaddy.

#9

Hi Pat,

Please follow the following articles:

How to Clear Your Cache in WordPress
GoDaddy - Clear your cache

Hope it helps,
Cheers!

#10

did the clear cache from GoDaddy. This did not fix the problem of cornerstone loading. Still hangs on the rectangular box with the circle spinning. Open for ideas on how to fix.

Thanks,
Pat

#11

Hi Pat

Please install Better Search Replace plugin and search and replace the string https://p2m.189.myftpupload.com with this string https://lovingkindness.org from all tables. But make sure to back your site up first.

If this does not help, please provide us wordpress and ftp login in SECURE NOTE

Thanks

#12

Hello There,

I have successfully replaced the https://p2m.189.myftpupload.com with https://lovingkindness.org. I installed WP Migrate Db plugin and used it search and replace feature. It took me a while to do it successfully only after I deactivated your Really SSL plugin.

Please check your home page now.

#13

ReuNel - Thanks so much for getting the home page back to where it needs to be. Many Thanks!

I have another problem. Cornerstone will not load. The circle in the rectangle just twirls? I did recently go from an unsecure to a secure site. Site would not load. Called GoDaddy and they said to use Really SSL plugin. This seemed to work and site loaded ok. Not sure if the cornerstone loading problem is somehow related? I don’t go into the backend …modify pages very often. The pictures not pulling to the front page just recently happened and so I followed the instructions and uploaded X and cornerstone to the latest…that is when I noticed cornerstone would not load. Need to get the cornerstone working somehow. Any help is greatly appreciated.

Thanks,
Pat

#14

Hello There,

I have logged in again to your site and edited a few of your pages. It seems that I could not replicate the issue. The page is loaded in Cornerstone preview as seen in my screenshots:


Which page did you encounter the issue? Please clear your browser cache or use private browsing mode and test your site again.

Please let us know how it goes.

#15

RueNel,
Using private mode works! Cornerstone will now load. Thanks so much! I am one happy camper!

Thanks for all your help,
Pat

#16

You’re welcome!
Thanks for letting us know that it has worked for you.

#17

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