Choppy Scrolling at top of the page

Support
#1

Hi there,

Scrolling on our site seems to be a bit choppy around the header area. This issue is happening across the whole site.

We’re updated to the current version of Pro.

#2

Hello @restoreiwc,

Thanks for asking. :slight_smile:

I checked your website and can see that scroll is a bit choppy. Please try following solutions and see how it goes.

  1. I would first suggest you to remove all custom CSS and JS codes from the website and test again.
  2. Sometimes plugins can cause issues and conflicts. Test for plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  3. If above two solutions don’t work, try adding following CSS under Pro > Theme Options > CSS:
body{overflow: hidden !important;}

Let us know how it goes!

#3

Hi Prasant, the third solution you provided appears to have fixed the issue. Thanks!

#4

Glad to hear that. :slight_smile:

#5

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.