Checkout page showing error code in the life of shipping details

[alessandrorussino]

Hi There,

Please refer to the screenshot: http://prntscr.com/qv6yhu

In the checkout page, when I’m selecting a Shipping method with completed shipping address/details, then it’s showing the error code shown in the screenshot.

How can I fix this? I’m using Theme X and the website is voyageswimwear.com

Thanks

[ruenel]

Hello Alessandro,

Thanks for writing in!

The error may be coming from the new version of the WooCommerce. Please be advised that the supported and tested version in X 7.1.2 is WooCommerce 3.8.1. You can check it here:

• https://theme.co/docs/version-compatibility#supported-third-party-plugins

You may need to revert the the older version and do a test again.

[alessandrorussino]

Hi RueNel,

Thank you for the reply. But that doesn’t look a good solution. Anyway, I just checked and saw another update released by woocommerce and I updated to the latest, but the problem still persist. Now how can I revert back to WooCommerce version 3.8.1?

[ruenel]

Hello Alessandro,

You can download the previous version from this page:

• https://wordpress.org/plugins/woocommerce/advanced/

By the way, please also check the requirement’s page:

• https://docs.woocommerce.com/document/server-requirements/

Hope this helps.