Checkout looking odd on products

Support
#1

Hi,

Our site is storeitcold.com.

We are having an issue with the product checkouts on our site. This is on the blue checkout button after clicking add to cart on a product. The issue is only on sites with the free checkout option.

While our checkout processes are not impacted by it, the Standard Free checkout option is repeated twice in the checkout options. We just want to hide one of those two. How can we do this?

Screen Shot 2020-03-02 at 10.16.48 PM
Screen Shot 2020-03-02 at 10.16.48 PM1612×1532 236 KB

Screen Shot 2020-03-02 at 10.21.26 PM
Screen Shot 2020-03-02 at 10.21.26 PM1852×1546 284 KB

Please note that this is a live ecommerce site so we cannot afford to mess up the processing of payments.

Thanks a lot!

#2

Hi @Web_Services,

Thanks for writing in. The checkout service that you are using is from a third party plugin. Regretfully, we cannot provide support for third party plugins or scripts due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

Thank you for your understanding.

#3

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