Change of account user name

[x_new]

Hi there,
I’ facing some problems over here with my account name. Forum search made clear that I can’t change it on my own. I will explain in a secure note right away. Thank you very much!

[rubin]

Hey There,

You’re all set!

[x_new]

Thank you Rubin,
glad to hear that!
Regards, Karen

[Joao]

You are welcome Karen!

[x_new]

Hi Joao,
I’m afraid system switched back to the old settings. See secure note, please

[rubin]

Hey,

now it should be working!