CF : form not sending email

[deciplex]

Hello,

Using Cornerstone Form, emails are no longer being sent. I installed FluentSMTP as you recommended. Test emails go through fine, but emails from the contact form still don’t. I’m not sure where the problem is.

[prakash_s]

Hello @deciplex,

Thanks for writing to us.

I tried to access your site dashboard, but the provided credentials are not working. Please double-check them and send us the correct login details.

Thanks

[deciplex]

So sorry, just fixed it. You can login now

[prakash_s]

Hello @deciplex,

It may be related to the email action. I created a form in the footer and kept it hidden. Please unhide the form and review its settings.

Thanks

[deciplex]

Hello,

Thank you for looking into this. The Themeco form you made does send emails correctly. I tried copying the action over to my own form, but that didn’t make it work. My form submits via AJAX, and it was sending fine until a few weeks ago. I can’t figure out what’s going on, and no error is displayed either…

[prakash_s]

Hello @deciplex

I recommend removing the form conditions.
"Submitted Without Errors NO"

I also suggest hiding the other two actions, keeping only the Email action active, and then checking the form again.

Thanks

[deciplex]

Thank you! It does work. I added this condition so that the form disappears when it’s submitted. Is that not possible?

[prakash_s]

Hello @deciplex,

You can try these conditions

Submitted No
OR
User Has Submitted No

Please check the screenshot below.

Thanks

[deciplex]

Hey,
It does not work either but nervermind, i’ll keep it as it is, as long as it works…
Would be great to make this type of configuration easier though
Thank you for your time!

[christian]

Thank you for your feedback @deciplex.