Certain pages on my website are not displaying when I upgrade to Themeco 8.0. The pages are blank. When I try to edit them with Cornerstone, I get a 500 error.
Hi @KellieKristine,
There might be a few different reasons behind the issue you are having. I would suggest you troubleshot a few common issues to find the reason behind it.
1.Plugin Conflict
2.Theme Update related issue
3.Child Theme Related issue ** if you have activated it.
4.CSS/JS Customization
5.Disabling Cache
6.Disabling CDN
7.Permalink
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If that does not help, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.
