Can't Validate

Support
#1

Hi - I’m unable to validate my license after overwriting website on our dev site.

website is dev.lifehousechurch.ca

#2

Hi @Jcolgan,

Thanks for writing in.

Would you mind sharing your admin credentials and your Validation key so we could check it closer.

Don’t forget to pud in a secure note.

Thanks.

#3

Hi there,

Looks like your site is unable to contact our update/validation server. Please provide your FTP login credentials as well and I’ll see if I can get some error logs through debug.log or var_dump().

Thanks!

#4

Added the info to the secure note

#5

Hi There @Jcolgan

I have resolved your issues and validated your site.

Thanks!