Can't validate X theme licence

[Toy49]

Hi,

I can’t seem to validate my x Theme licence on this website : https://www.karinebouget.fr
PHP version is okay, I tried with https version, nothing works.

When I hit enter, I have a blank page and nothing happens! (even with chrome, firefox and safari browsers).

Can you help me, please ?

Many thanks in advance,

Best regards.

[rad]

Hi @Toy49,

Thanks for reaching out.

Unfortunately, I can’t check any details from the front. I would need to check and test directly first. Would you mind providing your site’s admin login credentials in the secure note?

For the meantime, please try deactivating your cornerstone and try validating your theme again. I saw similar issue and it’s caused by javascript error.

Thanks!

[Toy49]

Hi @Rad,

Thank you so much, Cornerstone needed to be deactivated!

So I guess you don’t need admin login credentials anymore?

Best regards,

Stephanie.

[ruenel]

Hey Stephanie,

It’s good to know that you have successfully validated the theme.
Thanks for letting us know!

Best Regards.