Can't Validate License - Blank White Screen

Support
#1

Hello,
I just launched a site to production from development. When I input the license and hit enter to “validate”, it goes to a blank white screen at /wp-admin/admin.php?
Please help

Update from 4 hours later, I still haven’t gotten a response from Support. I have enabled DEBUG in wp-config, but the white screen upon validation is not showing any kind of error message. I am using the most recent version of Wordpress and I’m using PHP 7.0.30
PLEASE HELP!?!?!?

#2

Hi @a_buzon,

Thanks for writing in.

The problem is your cornerstone, I went ahead and deleted it and let the theme install it. Now try validating it again and update your theme, then update cornerstone next.

Thanks!

#3

THANK YOU!
I was hoping this would fix the issues with tabs, accordions, and modals not working, but it did not.
That post is here:


Are you in Quezon!? Do you know any Buzons!?

#4

Hello There,

I have inspected your site and it seems everything is working as expected now.



Please clear your browser cache or use private browsing mode and test your site again. And since you are using SiteGround, please purge your site cache or at least temporarily disable the supercacher in your hosting panel. The SuperCacher is developed by SiteGround exclusively for their customers. It increases the number of hits a site can handle and boosts the website loading speed. The SuperCacher includes 4 different caching options for maximum optimization of your websites. You can access the tool by clicking on the SuperCacher icon in your cPanel.

For more information about this, please check it out here: https://www.siteground.com/tutorials/supercacher/supercacher_intro.htm

Hope this helps.

#5

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