Can't upgrade to Pro theme

Hi,

I have the “X” theme installed and working fine. I upgraded my license to Pro and downloaded the file. Every time I try to activate the Pro theme my website goes down with the message:

“There has been a critical error on your website. Please check your site admin email inbox for instructions”

The log shows:

WordPress version 5.3
Current theme: Pro (version 3.1.2)
Current plugin: (version )
PHP version 7.2.25-1+ubuntu16.04.1+deb.sury.org+1

> Error Details
> =============
> An error of type E_ERROR was caused in line 23 of the file /www/wp-content/themes/pro/framework/functions/pro/bars/definitions/bar.php. Error message: Uncaught Error: Call to undefined function cs_compose_values() in /www/wp-content/themes/pro/framework/functions/pro/bars/definitions/bar.php:23
> Stack trace:
> #0 /www/wp-content/themes/pro/framework/functions/pro/bars/setup.php(184): require_once()
> #1 /wordpress/wp-includes/class-wp-hook.php(288): x_bars_element_setup('')
> #2 /wordpress/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters('', Array)
> #3 /wordpress/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
> #4 /www/wp-content/plugins/cornerstone/includes/classes/elements/class-element-manager.php(11): do_action('cs_register_ele...')
> #5 /www/wp-content/plugins/cornerstone/includes/utility/plugin-base.php(248): Cornerstone_Element_Manager->setup()
> #6 /www/wp-content/plugins/cornerstone/includes/utility/plugin-base.php(290): Cornerstone_Plugin_Base->loadComponent('Element_Manager')
> #7 /www/wp-content/plugins/cornerstone/includes/classes/elements/class-element-front-end.php(28): Cornerstone_Plugin_Base->component('Element_Manager')
> #8 /wordpress/wp-

What’s the problem?

Hi Hugo,

Please deactivate Cornerstone plugin. With X theme it is a required plugin. With Pro it is not needed anymore. The builder is part of the theme already so you need to deactivate and delete it first before activating Pro theme.

Let us know how this goes.

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