Can't update Essential Grid (2.1.6.1)

Support
#1

I get the following error message when trying to update from version 2.1.5.1 to 2.1.6.1 -
“An error occurred while updating Essential Grid: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure”

I deleted the cache and tried again but got the same message. Any ideas? Thank you!

#2

Hey there,

The latest compatible version if the Essential Grid is 2.1.5.1. See https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. It’s best to wait for 2.1.6.1 to be supported before updating.

Thanks.

#3

Thank you! Sorry. I didn’t think to look there but I should have. I appreciate the heads up.

#4

You’re always welcome!

Cheers.