Hey all, after updating X Theme to 8.0.11, I’m unable to update any of the content in our classic accordions. Does anyone have a quick fix for this?
Thanks for reaching out.
Please make sure that you also update your cornerstone to 5.0.11. I just tested the classic accordion on my staging environment and I can edit them with no issue at all. Maybe there’s a plugin or some custom code affecting the accordion to not functioning well.
I recommend the following troubleshooting procedures before we investigate the settings.
- TESTING FOR THEME RELATED ISSUE
- TESTING FOR PLUGIN CONFLICT
- THEME UPDATE
- CHILD THEME
- CSS/JS CUSTOMIZATION
- VERSION COMPATIBILITY
Only if none of that helps, please give us the following information in a Secure Note.
- WordPress Login URL
- Admin level username and password
You can find the Secure Note button at the bottom of your posts.
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