Can't transfer license

[coopdesign]

I unlocked X license but my client can’t transfer to his account. This is a follow up from this post:

Transfer X theme license to another accont

[christian]

Hey @coopdesign,

Thanks for reporting. I’ll let the person managing the accounts know about this. Please stay tuned.

[matt]

Hi @coopdesign,

I’ve manually detached that license from your account now, allowing it to be re-registered elsewhere. Apologies for any inconvenience. I have also added the license number in a secure note below (so that only you and we can see it) just in case you don’t have it to hand.

Thanks for using X, and have a great day!

[coopdesign]

Thanks! Really appreciate it.

[jade]

You’re welcome, @coopdesign.

Cheers!

[paul.r]

Hi,

Please let us know if you still need help on this.

Thank you!