Can't remove grey box above text in the Card Element

[peakdigital]

I cannot seem to find where I can remove this small grey box above the text using the Card Element.

[tristup]

Hi @peakdigital,

Thanks for reaching out.
Sometimes the only screenshot doesn’t help us to recognize the issue you are having. I would suggest you please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password
– Exact page URL where you are having this problem

To create a secure note, click the key icon underneath any of your posts.

NOTE: I have checked the listed websites in your Themeco Account but didn’t recognize the URL where you are having the problem.

Thanks

[peakdigital]

secure note sent thanks

[tristup]

Hi @peakdigital,

I have checked the page and found that you have checked the Graphics option for the Back Content but didn’t add any images for the Primary Graphic Image option and that is why it shows the Grey Box in the Page Builder and Broken Image in frontend.

I have checked the same in my local environment and was able to replicate the issue. I suspect this could be a bug in the latest version theme. I will report it to the Issue Tracker for further investigation by our development team. For now, you can uncheck the Graphics option if you don’t want to add any image to it.

Thanks

[peakdigital]

Thanks for the help!

[ruenel]

You are most welcome, @peakdigital.