Can't remove CSS-Text

Hi!

I’m rebuilding a website with Theme X and Slider Revolution and I really can’t remove a CSS i didn’t write.
Bildschirmfoto 2020-06-10 um 11.28.48

Please help.

Thank you!

Michelle

Hi Michelle,

Thank you for reaching out to us. I tried to login with the given credentials but they are not working on my end, please double check the username / password. In the mean time, please check for the following:

  1. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  2. If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins (see https://theme.co/docs/common-issues#disabling-cache). If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  3. Remove custom CSS from everywhere (Global CSS, Content CSS and from Appearance > Customize > Additional CSS) but make sure to take backup of the code before removing.

Let us know how this goes!

Thank you so much, it was a Plugin!

Themeco support is always perfect :slight_smile:

Glad to hear that, Michelle. And thanks for the kind words :smiley:

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.