Can't remove background image from two pages

Support
#1

I have been trying to remove two background images from two pages. I remove them, and save. But I can see it doesn’t affect the live page.

When I go to the live view, I can see the background image is still there.

You can try and remove background from Pro Settings Gear icon.

These are the two pages:


Earlier, I couldn’t add the background and now I can’t remove it.

FYI, I have tried couple of times removing all caches.

#2

Hi @mckerchercorp,

Thanks for writing in.

Upon testing your setup in my side, I could remove and add background easily. Please send us details on what to remove on your setup so we could remove it from our side.

Thanks.

#3

Remove the page background for both of the pages. Using Gear setting icon on the builder.

#4

Hi There,

I can confirm the images were not being remove on CS settings.

I managed to remove them on Edit Page > Classic WP backend editor.

I could not replicate the issue on my local installation.

If you face any issues, please let us know.

Thank you

#5

How did you do that? Could you please explain the process?

#6

Hi There,

Sorry if I was not clear enough.

WP Admin Dasbhoard | Pages | Edit Page (Not Edit Page with Cornerstone, just Edit Page) | On WP Classic backend editor, scroll down. Remove the URL from the Background image box. | Save it.

Hope it helps

#7

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