Can't open Theme Options

Support
#1

I’m not able to open Theme Options page. It says

Session expired. Please log in again. The login page will open in a new tab. After logging in you can close it and return to this page.

I’ve tried deactivating all plugins and X-Child theme to no avail.

#2

Hey Malav,

Thanks for reaching out!

I check your website and I was able to open the Theme Option, I didn’t encounter the error you’ve mentioned. That being said, I suggest that you clear your browser cache or use incognito mode when accessing your website.

Hope that helps and let us know how it goes.

#3

Hi!

I’m still getting the same error. And the content of the website isn’t loading as well.

#4

Hey Malav,

The content is just working fine on my end. Since it works on my end, what’s happening on your end could be related to your browser, computer and/or your ISP’s connection to your web host. It’s not possible for us to investigate those factors. What we could suggest is to try another browser (without browser extensions), a different computer, and a different internet connection.

Hope that helps.

#5

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