Can't make posts and plugins won't install from Pro Theme Dashboard

Support
#1

So some pretty funky problems have occurred:

  • whenever we try to publish a post it fails
  • updating plugins often times out and crashes the site
  • all of the built in plugins won’t install (see screenshot)
  • searching for new plugins in the WP plugin section won’t show any plugins
  • manually installing plugins often fails.

URL is http://encorenetworks.com
we’re on WordPress 5.0.3
Latest Pro version (2.4.6)

After I’ve disable Gutenberg, I can successfully create posts again - so I figured I may have something to do with JavaScript or so but it doesn’t solve the plugins problem though. It just says, install fails and the when I click more details it says blank.html.

Any ideas what could be causing this?

https://screenshots.firefox.com/KWMw3WU9QDwyh9EY/encorenetworks.com

#2

Hello Ves,

Thanks for asking. :slight_smile:

I checked the website and can see the issue you are facing. However, in dev tools I see bunch of error messages while searching or installing plugins.

Failed to load resource: the server responded with a status of 403 (Forbidden) http://encorenetworks.com/wp-admin/admin-ajax.php

I suggest you to take a look at following threads for possible solutions as the problem does not seems related with Pro Theme.

https://wordpress.org/support/topic/cause-admin-ajax-php-403-forbidden/

For more solutions, please take a look at following Google Search result. Please click here.

Thanks.

1 Like
#3

Hello there,

Thanks for the quick response, looking into it right now.
How did you get to see the error? Meaning, what are dev tools and where can I find them?

Thanks again!

#4

Hi there,

Please check this link on how to see the JS errors:

https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

Hope this helps.

1 Like
#5

Thanks, appreciated!

#6

You are most welcome. :slight_smile:

#7

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