Can't log into wordpress - Critical Error

[Hassickboy]

I have the dreaded critical error message when logging into my wordpress admin to get to Cornerstone.

hassicksound.com

I’ve also been unable to FTP into the site to enable Debugging mode

[tristup]

Hi Adam,

Thanks for reaching out.
There are a few possible reasons for the issue and can help after having the exact errors. I would suggest you add the below-given code into your wp-config.php for debug setup, and the error logged into the file name debug.log inside the wp-content folder.
You can let us know if you find any error that is related to our theme or theme bundled plugins. We can do further investigation based on that.

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );

// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );

// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
//SET PHP INI DISPLAY ERROR FALSE
@ini_set( 'display_errors', 0 );

Please find the video that will help you to edit wp-config.php and add the above code: https://www.youtube.com/watch?v=3SDPTafEM8o
If you discover that an issue is coming from custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of these helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password
– FTP/CPanel credentials to access the files

To create a secure note, click the key icon underneath any of your posts.

Thanks