Can't install Plugins from x theme

Support
#1

I bought the x theme and now I can’t install the included plugins because, as the wp error is saying, the file user permissions aren’t correct. I already checked them but can’t find the mistake. I also can’t install cornerstone. The folder and everything is laying on the server but I get an error warning from wp.

#2

Hi There,

Please add the following code under wp-config.php file locates in the root directory:

define('FS_CHMOD_DIR', (0755 & ~ umask()));
define('FS_CHMOD_FILE', (0644 & ~ umask()));
#3

Hey there,
i did it just the way you said but I’m still not able to install any plug in from the x theme

#4

Hey,

This might be caused by your host permissions, but you can try to install the plugins manually. They are presents in x\framework\plugins.

Check this article to learn how to install the plugins: https://codex.wordpress.org/Managing_Plugins

#5

hey john,
thanks for your support, but i can only find the cornerstone plugin there.
Which I can’t install manually either.

#6

Hi there,

You can get the entire plugin files when you download the full package in ThemeForest and it should be in the x_package directory in the zip file.

#7

Since I already downloaded all files & documentation, I can not really find this directory. Probably because it is already unzipt ?
Is there any other way to solve that problem ?

#8

Hi there,

The issue for the plugin install is caused by the file permissions of the directory of your site. This should be solved by your hosting provider. Kindly reach out to them and they should be able to fix it for you.