Can't Get to Cornerstone

Support
#1

I’m having some issues with my website currently and I’m not sure how to fix it. My site is being incredibly slow and, after doing a speed test, our biggest issue is redirects and I’m not sure how to fix that or how that even happened.

Secondly, I can’t even get into Cornerstone to do any editing on my site. It just loads and loads. Any suggestions on what I can do?

whitneymorgan.photography

#2

Hi @brockburwell,

There could be a plugin or custom code that affect your Cornerstone.

I recommend the following troubleshooting procedures before we investigate the settings.

  1. TESTING FOR THEME RELATED ISSUE
  2. TESTING FOR PLUGIN CONFLICT
  3. THEME UPDATE
  4. CHILD THEME
  5. CSS/JS CUSTOMIZATION
  6. VERSION COMPATIBILITY

Hope that helps and let us know how it goes.

Thank you.

#3

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