Can't get the sidebar to show up

Support
#1

The footer works great, but I’m having the hardest time getting the sidebar to show. At all, on any page or post. I went to design and layout in the customizer and set it to content left/sidebar right. Then went to appearance > add new sidebar. But it’s not showing up

#2

Hello Drew,

Thanks for writing in! I have checked your site and the page shows that it is still using Fullwidth layout. Please go to X > Theme Options > Layout and Design > Content Layout. Make sure that it is set to have a sidebar. Afterwards, please clear your cache since you have Endurance Page Cache being active in your site.

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Regards.

#3

Thanks. I’m not seeing a “secure note” button at the bottom of your reply. Should I send it to someone else?

#4

Hello Drew,

Thanks for writing in! I have logged in and check your Sidebars and Widget areas. It turns out that the sidebar is displaying as intended to be. There aren’t any widgets added to the Main Sidebar which is why nothing is displayed.

Appearance > Widgets:

Though you have created a custom sidebar, this is only the title and a descripttion for the sidebar area. You still need to add widgets in that area.

Appearance > Sidebars:

So I went ahead and I added a text widget into your sidebar as shown below:

At first, nothing displays. As I have investigated further, you have set the Sidebar colors to transparent in X > Theme Options > Ethos. I went ahead and change the color to black and now the text widget bearing the Legal Information now displays in your sidebar.

Kindly check your site now.

#5

Excellent, thanks so much!

#6

You are most welcome!

#7

One more thing - is there a way to lower the sidebar so it lines up with the article? (instead of at the top next to the main image).

#8

Hello Drew,

Do you want to move down the sidebar like this?

In that case, please add the following CSS code in the X > Theme Options > Global CSS (http://prntscr.com/evui3r)

.x-sidebar.right {
    margin-top: 40px;
}

Just to manage your expectations, this isn’t specifically a theme issue, but rather, your customisation of it. So whilst I have happily provided you with some guidance above on how to get it working, we cannot provide theme customisation as a general rule, or support custom code solutions provided. Therefore, you might find it helpful to check out the following:

CSS Selector Reference
How to find the css selector in chrome

Thank you for your understanding.

#9

It looks great on the homepage. But, when I go to an individual article, the sidebar message is way up at the top. I need to move it down to be inline with the article content. I usually put affiliate links in the top two paragraphs and Amazon now wants the disclaimer in view when links are encountered by readers

#10

Hey Drew,

This is the default behavior of sidebar, moving it down to align with content would require custom CSS along with JavaScript as this is not a theme feature by default and is outside of our support scope, You may wish to consult a developer to assist you with this. X is quite extensible with child themes, so there are plenty of possibilities.

Alternatively you can make the sidebar sticky when user scrolls. To achieve this, you can use a third party plugin e.g https://wordpress.org/plugins/sticky-menu-or-anything-on-scroll/1 but please note that we cannot provide support for third party plugins or scripts due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script.

Thanks for understanding. Take care!

#11

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