Can't get Layerslider to update

Support
#1

Hi there. I’m getting notification I need to update Layerslider to 7.1.2 but I can’t get the plugin to update. After pressing update, it shows a message to say it has updated, but then it still shows the old version and the update notification so hasn’t actually updated. I have tried deactivating and updating but still not working. Please can you advise. Thank you.

#2

Hello @TangledWebsters,

Thanks for writing us.

Thanks for writing in!

The LayerSlider WP is a bundled plugin with the theme which means that we will be the one who will provide the updates. The latest available and supported version of the plugin is up to 6.11.9 only. You can check it here:

We are aware of the latest release of the plugin. Our developers are still doing compatibility and conflict testing between the plugin and our theme. Once the testing is done, the new plugin version will be available through the Automatic Updates right in your dashboard.

Hope it helps
Thanks

#3

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.