Cant get into cornerstone

Hi,
I’m getting a Document Error: The response is not a valid JSON response when trying to open a page in the Cornerstone editor.
Screenshot 2026-01-11 at 1.06.29 PM
Please advise. The url is: https://lbylfilms.net/
Thank you!

Hello @Jennine,

Thanks for writing in! You do not seem to have a caching plugin or be using Cloudflare. This could be a plugin conflict or something. For further investigation, it would be helpful if you could provide the login information.

Cheers.

yes thank you I attached the credentials.
x

Hey @Jennine,

I could not replicate the issue on my end.

  • Please see the screenshot below.

This might be a caching issue. Clear your browser cache or use private browsing mode.

Cheers.

Can you please try to edit the top banner in the lighter blue color to this: LBYL FILMS SALES & DISTRIBUTIONS to attend the 76th Berlin International Film Festival (Berlinale) in Germany, February 12–22, 2026. If I get into the backend and try to save my edit, I get this error

Hello @Jennine,

Please check your homepage now.

Thanks.

Thank you. I will try in a different comouter and see if I run into the same issues.

No problem @Jennine.

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