Can't get header to load in content viewer

I think I must have missed something but I’m unable to get my header(s) to load in the content viewer. Can you please help?

Thank-you.

@nleaivy

Send a screenshot of what you’re seeing.

A few things to check:

  1. Turn off any caching plugins that cache your JavaScript
  2. You might have a plugin conflict, so you would need to turn off all plugins and then see if that fixes it, then turn them on one-by-one to identify the issue.

A screenshot of what you’re seeing and sharing your logins privately with Theme.co will help you get a quicker answer.

Best of luck.

Hello Natasha,

Thanks for writing in! I have logged in and checked your custom header. I can load it in the builder preview.

  • See the screenshot in the secure note below

Cheers.

Thanks for the tips, RookDigital!

Hi ruenel,

Thanks for such a quick response. Here is what I see when I load the builder preview:

I can’t seem to get it any other way. I’ll try launching CS in another browser.

Hello Natasha,

Please use the Preview Builder assignment:

Cheers.

Thank-you!

You are most welcome Natasha.

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