Can't edit with Pro after WordPress 4.8.2 Update

Support
#1

One of our sites at themamacoach.ca now has issues where we cannot use the Pro editor in ANY browser. We had the auto-update turned on for WordPress, so yesterday it did the update to the 4.8.2 release, and that’s when the issue seemed to start. No other plugins were added, and the site had been working just fine the day before and since it’s launch.

I cannot see any information on it elsewhere so am hoping you can help resolve this since there are 5 people needing to work on their blogs and pages here.

I’ll leave a private message with login credentials so you can take a peek.

Thanks,
Michael @ Full Blast

1 Like
#2

We’ve solved the issue. It turns out that the ‘Google Captcha (reCAPTCHA) by BestWebSoft’ plugin caused the issue. Once we deactivated it the Pro editor returned to normal. There is no update available for it, so there may just be an issue with the plugin and Pro and the new WordPress version. We’ve left the developer a note.

Thanks for your time.

#3

Hi @FullBlast,

Thanks for writing in.

Happy to hear that you have found the problem.

Thanks also for sharing us the details of the problem that you have found. I’ll forward this thread also to our developer. :slight_smile: