Can't edit pages with cornerstone (pages won't open)

[kshibata]

Hello.
After updating x theme and cornerstone, I’m unable to edit any pages. When clicking “edit with cornerstone”, the circle keeps spinning but nothing happens.

Please help.
Thank you!

[prakash_s]

Hello @kshibata,

Thanks for writing to us.

Thanks for sharing the credentials. I went ahead and checked your site Dashboard, it seems that there is a cache issue. I clear your cache from SG Optimizer plugin and temporarily deactivate the plugin now Cornerstone builder is working fine at my end and builder preview is also working fine.

I would recommend you to temporarily deactivate the SG Optimizer* plugin and clear your browser cache then check it again. It would best if you can check it a private mode of the browser.

Please check the screenshot in the secure note.
Thanks

[kshibata]

@prakash_s

Thank your for taking the time to help sort out this issue!
I’m able to now view pages with Cornerstone, but can’t save changes. When saving I get an “Uh Oh! Failed to Save”.

Thank you for your continued help with this.

[kshibata]

@prakash_s
Hello again.
I was able to fix the issue.

Thank you again.

[alexander]

Ok great! Glad to hear it is working now.