Can't edit page since update

[MichaelShook]

Hi,

I updated to X 6.16 and have Cornerstone 3.16 installed. I can’t edit my pages because the preview won’t open. I have deactivated all 3rd party plugins, edited my wp-config file and I am lost now. The preview screen keeps cycling and gives me a message about caching plugins (which I do not have) and plugins which I have deactivated all 3rd party plugins.

This is my sales site, I am launching my new product tomorrow, and while the page shows, I can’t add the sales button because I can’t edit the page.

[nico]

Hi @MichaelShook,

Thanks for writing in.

We’d recommend that you increase your memory allocated to PHP if you haven’t done so already. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

If still not helping, please share us your admin credentials and FTP so we could check your setup closer.

Don’t forget to set in a secure note.

I hope this helps.

Thanks

[MichaelShook]

Thank you for your help. I just sent a secure note with the credentials in it. Both FTP and WP.

[ruenel]

Hello There,

Thanks for providing the information. I have logged in and edited a few page. I could not replicate the issue.
I was able to edit your about us page.

Please clear all your plugin caches including your browser cache. For best results, please use private browsing mode and test your site again.

Please let us know how it goes.

[MichaelShook]

Thank you. Here is a screencap of what I see when I go to edit a page. I am using Firefox.

[paul.r]

Hi,

Another support staff here. I tried all your pages and it seems to work fine on my end as well.

Can you try it using Google Chrome

Thanks

[MichaelShook]

Thank you very much for all your help. I just tried it in chrome and it works fine. I’ve just been a netscape guy from way back in the day when you actually had to buy browsers. But honestly, that was mostly because I did not want to be a Microsoft guy and Opera was slow as molasses. Truth be told, with this last Firefox update where the advertising was so aggressive and sucked down my bandwidth phoning home, I was about done anyway.

I really appreciate the quality of the support you guys have. Honestly, thank you for everything. I’m going to re-enable my plugins and get going again. Two thumbs up. I would give more but I only have two.

[ruenel]

Hey There,

You’re welcome!
We’re glad we were able to help you out.

Regards.