Cant download site template from design cloud

I have been trying to install the church theme but when I attempt to install it the farthest it gets on the installing bar is “creating posts…” I have looked at other threads but can not figure it out. I have set the memory to 512MB and time to 300.

Hello Adrian,

Thanks for writing in! I have inspected your site and I found out that it returns an error 403.

POST https://v2.elimaz.cloud/cornerstone-endpoint 403 (Forbidden)
u @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
s @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
setTimeout (async)
acknowledge @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
Promise.then (async)
(anonymous) @ app.6f62d0f.js:2
setTimeout (async)
acknowledge @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
Promise.then (async)
(anonymous) @ app.6f62d0f.js:2
setTimeout (async)
acknowledge @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
Promise.then (async)
(anonymous) @ app.6f62d0f.js:2
setTimeout (async)
acknowledge @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
Promise.then (async)
(anonymous) @ app.6f62d0f.js:2
setTimeout (async)
acknowledge @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
Promise.then (async)
(anonymous) @ app.6f62d0f.js:2
setTimeout (async)
acknowledge @ app.6f62d0f.js:2
init @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
xn @ app.6f62d0f.js:2
await in xn (async)
(anonymous) @ app.6f62d0f.js:2
await in (anonymous) (async)
(anonymous) @ app.6f62d0f.js:2
await in (anonymous) (async)
onClick @ app.6f62d0f.js:2
ha @ react-dom.min.js?ver=17.0.1:9
B @ react-dom.min.js?ver=17.0.1:9
(anonymous) @ react-dom.min.js?ver=17.0.1:9
He @ react-dom.min.js?ver=17.0.1:9
je @ react-dom.min.js?ver=17.0.1:9
(anonymous) @ react-dom.min.js?ver=17.0.1:9
sa @ react-dom.min.js?ver=17.0.1:9
(anonymous) @ react-dom.min.js?ver=17.0.1:9
Xe @ react-dom.min.js?ver=17.0.1:9
ge @ react-dom.min.js?ver=17.0.1:9
me @ react-dom.min.js?ver=17.0.1:9
unstable_runWithPriority @ react.min.js?ver=17.0.1:9
xn @ react-dom.min.js?ver=17.0.1:9
ua @ react-dom.min.js?ver=17.0.1:9
pe @ react-dom.min.js?ver=17.0.1:9
app.6f62d0f.js:2 
        
       Rejecting AJAX promise {invalid_user: true, message: 'nonce verification failed.'}
c @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
Promise.then (async)
(anonymous) @ app.6f62d0f.js:2
Promise.then (async)
u @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
s @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
setTimeout (async)
acknowledge @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
Promise.then (async)
(anonymous) @ app.6f62d0f.js:2
setTimeout (async)
acknowledge @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
Promise.then (async)
(anonymous) @ app.6f62d0f.js:2
setTimeout (async)
acknowledge @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
Promise.then (async)
(anonymous) @ app.6f62d0f.js:2
setTimeout (async)
acknowledge @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
Promise.then (async)
(anonymous) @ app.6f62d0f.js:2
setTimeout (async)
acknowledge @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
Promise.then (async)
(anonymous) @ app.6f62d0f.js:2
setTimeout (async)
acknowledge @ app.6f62d0f.js:2
init @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
(anonymous) @ app.6f62d0f.js:2
xn @ app.6f62d0f.js:2
await in xn (async)
(anonymous) @ app.6f62d0f.js:2
await in (anonymous) (async)
(anonymous) @ app.6f62d0f.js:2
await in (anonymous) (async)
onClick @ app.6f62d0f.js:2
ha @ react-dom.min.js?ver=17.0.1:9
B @ react-dom.min.js?ver=17.0.1:9
(anonymous) @ react-dom.min.js?ver=17.0.1:9
He @ react-dom.min.js?ver=17.0.1:9
je @ react-dom.min.js?ver=17.0.1:9
(anonymous) @ react-dom.min.js?ver=17.0.1:9
sa @ react-dom.min.js?ver=17.0.1:9
(anonymous) @ react-dom.min.js?ver=17.0.1:9
Xe @ react-dom.min.js?ver=17.0.1:9
ge @ react-dom.min.js?ver=17.0.1:9
me @ react-dom.min.js?ver=17.0.1:9
unstable_runWithPriority @ react.min.js?ver=17.0.1:9
xn @ react-dom.min.js?ver=17.0.1:9
ua @ react-dom.min.js?ver=17.0.1:9
pe @ react-dom.min.js?ver=17.0.1:9
app.6f62d0f.js:2 
        
       Rejecting Controller promise {invalid_user: true, message: 'nonce verification failed.'}

The 403 access denied error can be caused by two reasons:

1- Your Wordpress Installation Files and Folders which you need to follow this guideline:
https://codex.wordpress.org/Changing_File_Permissions

2- Mod_Security settings of your hosting service provider:

Please kindly contact your hosting service provider and ask them to turn off the ModeSecurity completely. If yes then they should go over each ModeSecurity Rule to find the one causing the problem. Here is a good article regarding that:

We do not rule out other possibilities but those are the main reasons.

Thank you.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.