Can't choose demo to install

Hello, my x theme cant chose demo to install. How i can do this?
Img link:

I can’t install all extensions too, help me!

Hello There,

Thanks for writing in! Please make sure that you have validated X theme. For more information, please check this out:

For more information about our demo contents, you can check it here:

To know more about extensions, please check this out:

I found my problem here:
But the problem is not solved. Please give me all the necessary ip addresses and ports to unblock connections from my hosting server

Hi There,

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
  • License key (purchase code)


I sent an email to you. Hope to receive early reply

Hi There,

I have resolved your issues and now try generating demo content and see if that works.

Next time please post your login credentials within the thread you created using secure note option, so that any of our staff can look into your issue.


Can you tell me what it is and how to solve it? For the next installment, if this problem persists I will fix it myself without your assistance.

Hi There,

Your WordPress installation was corrupted, I used a plugin called WP Reset and then re-installed X theme & Cornerstone plugins and then your issue was resolved.


Thanks for your support!

You’re most welcome.

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