Can't change email in support

Support
#1

This sounds quite odd, but I am submitting a support ticket for support on the support site. Please change my email to:

#2

Hi Josh,

Your account with us is tied to your email address so I would need to create a new account for you in order to change it. That’s no problem, but I want to confirm you’re happy for me to go ahead and do that since you’ll then need to log in under the new account instead. I will need to move all your licenses over to the new account.

If that’s ok with you, then please confirm and add the following information to your secure note:

  • New username
  • Display name
  • New password (this can be reset later if you want)

Thanks!

#3

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