Can't add purchase code to my account

Support
#1

I enter the code into the WP Admin page, it asks me to log in to Themco, I get this splash page, then I get redirected to an error page

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image1364×1144 84.5 KB

#2

Hey Matthew,

Thanks for writing in! Could you please provide the purchase code in the secure note so that we can check it?

To know how to create a secure note, please check this out: How The Forum Works

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Best Regards.

#3

Error upon activation

Screenshot 2025-05-03 at 12-53-34 Cornerstone ‹ KohR Motorsports — WordPress
Screenshot 2025-05-03 at 12-53-34 Cornerstone ‹ KohR Motorsports — WordPress871×301 12.8 KB

I have attached the purchase code in the secure note.

#4

Hey Matthew,

The X theme license code is already added in your Themeco account. Be advised that you cannot use your X theme license to validate Cornerstone as a standalone plugin. Please make sure that the X theme is activated by going to Appearance > Themes.

Best Regards.