Can't Add New Content

Support
#1

Hi there,

I’m working on the home page at http://woodlandsnursery.co.uk/ and suddenly I can’t add any content and save it (though it says it is saved). I’m trying to add a new section with a Classic Feature Headline like the others on the page but at the bottom of the page — it brings up the headline, it’s aligned left and won’t move to the centre, and then doesn’t appear when I save the page and view it.

Could you have a look please? I’ll put the login details in the below as it’s in maintenance mode.

Thanks for your help.
Cheers!
Matt

#2

Hi There,

You are using an older version of X and the newest Cornerstone.

Please update X to the latest version.

Let us know how it goes.

Thanks

#3

Ah, sorry, didn’t notice that, good spot!

So I’ve updated and it’s working fine now, but I seem to have bottom padding on the Introduction row that I can’t remove, can you help please?

Many thanks,
Matt

#4

Hi Matt,

Can you provide a screenshot to clarify?

Thanks

#5

Hi Joao,

I’ve attached a screenshot and marked where the extra padding is that I can’t remove.
Thanks for your help.
Cheers!
Matt

#6

Hi Matt,

You will have to remove the top margin of the section after the images.

Hope this helps.

#7

Hi Jade, I know, but I can’t find where the margin is set to something other than zero, because in Cornerstone it’s set to zero in the rows.

Thanks,
Matt

#8

Hi Matt,

There is a 45px top margin set in the Blurb 2 row, see screencast below:

Hope this helps.

#9

Hi Jade,

Thanks for that. So I don’t understand because I can’t bring up that same page with the padding like yours. Mine looks like the attached and it’s set to 0px — what am I doing wrong?!
Cheers!
Matt

#10

HI Matt,

Click on the Lorem Ipsum with a heart element first then check the Inspector panel on the left, you should be able to see the options then you can click on Blurb 2

Hope this helps.

#11

Hi Jade,

So yeah, that’s what I do but I get a different inspector panel. I’ve attached three screenshots of me doing the above:

1 Click on Lorem Ipsum
2 Click on Blurb 2
3 Scroll down to Padding

I’ve tried a different browser too.
Confused!
Thanks for your continued help.
Matt

#12

1 Click Lorem Ipsum headline:

#13

2 Click Blurb 2

#14

3 Scroll down to padding:

#15

Hi there,

Sorry for the confusion, what you need to click is the Blurb 2 row. The spacing is set per rows and not by section.

You have Blurb 2 section and Blurb 2 row, the Blurb 2 row is in the first section. Just expand your first section and it should be displayed under it :slight_smile:

Thanks!

#16

Hi Rad,

There’s something weird going on with this. I reloaded the page and then I could get to the padding on the feature headline no problem. Then it switched again to not letting me get to it. So I reloaded the page, and again, I could get to the padding. Not sure what is going on there, but at least I know I change the padding by reloading the page.
Cheers,
Matt

#17

Hey Matt,

You maybe experiencing PHP memory limit exhaustion. ​We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

We would loved to know if this has work for you. Thank you.

#18

Hi RueNel,

Great thank you, I’ll give it a try. It’s been consistent since adding it this morning. I’ll let you know if it reverts.

Thanks as ever for your help.
Cheers!
Matt

#19

You’re welcome, Matt.

#20

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